Solutions
AI agents for business
We design AI assistants and agents around your business information and everyday work. Assistants help people find answers, research and prepare work; agents can also carry out agreed workflow steps. We bring the configuration, connections, checks and training together so the support fits your team.
Where it helps
Who it suits
Businesses that repeatedly gather context, research or prepare similar work, and want more time for customers and decisions.
What it does
Get useful answers and prepared work without gathering the same context repeatedly. We configure AI support around your business knowledge and responsibilities, on its own or as part of connected workflows.
What we need to assess
- A real example of the task and the desired output
- Approved sources, access permissions and information that must stay excluded
- The person who reviews drafts and the actions that require approval
Help with today's work
Everyday tasks and questions
Permitted business information
Useful answers. Less searching.
- Today's priorities
- The current procedure
- An email ready to use
Routine help within agreed access; sensitive actions need approval
Example workflow
How it could work
Ask your assistant to summarise today's priorities, find the current procedure, explain a document or draft an email. With supported access, it could draw on your calendar, task list and business information to give useful answers without searching several systems.
01
Brief the assistant
A person asks for an enquiry brief. The scope allows the assistant to read approved service information and selected customer fields, not every record.
02
Prepare with evidence
The assistant assembles context and drafts a reply. Missing or conflicting details are surfaced rather than filled in with invented facts.
03
Check before release
An authorised person checks accuracy, suitability and commitments. Sending a message remains behind the agreed approval point.
Limitations & approvals
Everyday answers and agreed low-risk tasks need not wait for manual approval each time. We define access, checks and escalation before use. AI can be wrong; sensitive actions, commitments and important decisions require an authorised person.
Read about permissions, checks and human oversight →Test before launch
Test known enquiries, missing information and attempts to request restricted records. Check source accuracy, useful drafting, permissions and whether approval can be bypassed. Agree how errors are reported before rollout.
Your proposal sets out the implementation, itemised price and ongoing support. Our Process explains subscriptions and how additional work is agreed.
See discovery, design, testing and support →Questions worth asking
Is an AI agent the same as an AI workforce?
An agent handles an agreed role or workflow. A workforce gives your people connected AI capabilities across several areas, used separately or together according to their access. We design either approach around your goals, systems and responsibilities.
Can an agent use our existing assistant?
We can assess the assistant you already use and its available capabilities and connections. You do not need an existing AI account to get started with discovery.
Will it always produce the same answer?
No. Repeatable tasks do not mean identical or correct outputs. Source checks, testing, human review and exception handling remain part of the design.
A service, or part of a workforce?
Use this service for a focused need or connect it with other capabilities across your business. We design the combination around your goals, information and team.
Where could your business get time back?
Tell us where time gets lost, customers wait or information is hard to find. We’ll explore how AI support and connected workflows could help, and discuss a practical next step for your business.
Request a call and MindFish will follow up to arrange a time.