Access limited to the task
We consider which systems an assistant needs, what information it should be allowed to use and which actions should require an authorised person. Access is designed for the agreed task, not simply granted to everything.
Security & Support
Security & Support
Your customer records, financial information and internal documents deserve careful handling. Before we connect an AI assistant to business information, we work through what access is genuinely needed and how the workflow should be controlled.
Checks before important actions
An assistant can prepare a response, highlight a discrepancy or recommend a next step. Sensitive communications, changes to records and financial or operational decisions may require review or approval before anything happens.
Testing and verification
AI-generated information can be incomplete or wrong. We test agreed scenarios, access restrictions, exceptions and approval gates. Agent-to-agent checks are not independent proof of accuracy and do not replace human review. Cross-department delegation and unattended runs require explicit scope, permissions and testing; full autonomy is not promised.
Support after go-live
Your agreement sets out monthly maintenance, checks, upkeep and response commitments. Third-party subscriptions and usage are separate and identified clearly. Additional workflows or development are agreed and quoted before work begins.
We document provider plans, hosting arrangements, data handling, monitoring frequency and response commitments for each project. Existing ChatGPT or Claude capabilities and supported connections come first; no platform or connection is assumed suitable for sensitive information.
Where could your business get time back?
Tell us where time gets lost, customers wait or information is hard to find. We’ll explore how AI support and connected workflows could help, and discuss a practical next step for your business.
Request a call and MindFish will follow up to arrange a time.