What should your team still approve when using AI?

A quick answer still needs checking.

An AI assistant can prepare work quickly, but a polished answer is not proof that it is correct. Consider which actions affect money, customer commitments, sensitive information or compliance. These are good places to define review and approval points. Your marketing manager might approve an advertisement before it goes live. Your finance manager might review an exception before a payment is made. Your customer service colleague might take over an unusual complaint. The right checks depend on the task, the risks and the systems involved.

Read our approach to security and oversight →